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Privacy Policy

1. Overview

This policy explains how DIWAN handles personal data of employees and company administrators. Your employer (the Company) owns and controls your employment data; we process it on their behalf to operate the service.

2. Data we collect

• Account data: name, email, phone number, role, company.
• Attendance data: check-in/out times, GPS location at check-in/out, optional check-in photo, address text.
• Work data: leave requests, payslips, tasks, comments, salary advance requests.
• Device data: device name/platform, push notification token, app version.
• Sync data: records you create while offline, queued on your device until they reach the server.

3. How we use it

Data is used to operate workforce features (attendance verification, approvals, payroll), send notifications, provide support, and maintain security. We do not sell personal data or use it for third-party advertising.

4. Location data

GPS location is collected only when you check in or check out, to verify attendance against your company's geofence policy. We do not track your location in the background or between check-ins.

5. Photos

Check-in photos are collected only if your Company enables them. They are visible to Company managers for attendance verification.

6. Storage & security

Data is transmitted over authenticated connections and stored on the Company's dedicated server. Data you create offline is stored locally on your device (encrypted where supported) until synced. Access is restricted by role and company.

7. Data sharing

Your data is shared only within your Company (managers/administrators) and with the service operator as needed to run the platform. We disclose data only when required by law.

8. Retention

Employment and attendance records are retained per your Company's retention policies. Push tokens are removed when you log out or unregister a device.

9. Your rights

You may request access to, correction of, or deletion of your personal data via your Company administrator, subject to your Company's policies and applicable labor law. You may also withdraw app permissions (camera, location, notifications) in device settings, which may limit functionality.

10. Changes

We may update this policy; the latest version is available on this page and material changes are announced in the app.

11. Contact

For questions about this policy or your personal data, contact your Company administrator or Ababeel Soft at soft@ababeel.ly or +218 91 110 8600.

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Terms & Conditions

1. Acceptance of terms

By creating a DIWAN account, you agree to these Terms & Conditions. If you do not agree, do not use the app. These terms are an agreement between you and your employer's company account administrator (the Company) and Ababeel Soft (we, us), the operator of the DIWAN platform.

2. The service

DIWAN provides workforce management tools including attendance check-in/out, leave requests and approvals, payroll viewing, task management, salary advance requests, and notifications. Features may vary by Company subscription and your role.

3. Eligibility & accounts

You must be invited by, or join, a registered Company to use DIWAN fully. You are responsible for the confidentiality of your password and for all activity under your account. Notify your administrator immediately of any unauthorized use.

4. Acceptable use

You agree not to falsify attendance or location data; misuse another person's account; attempt to access data of Companies you do not belong to; interfere with the service's operation; or use the service for any unlawful purpose.

5. Company responsibility

Your employer (the Company) is the controller of your employment data. The Company determines attendance policies, approves or rejects your requests, and manages your employee record. Questions about your data should first be directed to your Company administrator.

6. Subscription & availability

Company access depends on the Company's subscription status. If a subscription becomes inactive, historical data remains viewable but new records cannot be submitted until the account is active again. We aim for high availability but do not guarantee uninterrupted service.

7. Termination

Your access may be deactivated by your Company, for example at the end of employment, or by us for violation of these terms. Offline data stored on your device may be removed when you log out or uninstall the app.

8. Disclaimer & limitation of liability

The service is provided as is. To the maximum extent permitted by law, we are not liable for indirect or consequential damages arising from use of the app. Payroll figures shown in the app must be verified against official Company payroll documents.

9. Changes to terms

We may update these terms. Material changes will be announced in the app. Continued use after changes constitutes acceptance.

10. Contact

For questions about these terms, contact your Company administrator or Ababeel Soft at soft@ababeel.ly or +218 91 110 8600.